FREQUENTLY ASKED QUESTIONS
WHAT SIZE SHIRTS DO YOU OFFER?
Our t-shirts are unisex sizes which range from XS to 4XL for adults and 6 months to 6T for babies and children.
WHAT MATERIAL ARE THE SHIRTS MADE FROM?
RoyalTNT shirts are excellent quality fabric. Our shirts are cotton/poly blend and run true to size
WHEN WILL I RECEIVE MY ORDER?
We DO NOT maintain inventory. Our apparel and accessories are carefully and uniquely made to order. Orders are processed and shipped by standard delivery within 7 to 10 business days from the time garments arrive. Items are shipped via USPS for Standard shipping. You will receive an email if order exceeds the 7-10 business day turnaround time
*Note, standard shipping as referenced here does not apply to custom orders.
WHAT IS YOUR RETURN & EXCHANGE POLICY?
Our apparel and accessories are made to order. However, your satisfaction is our number one concern. If you have any questions or concerns about your order, please contact us directly within 10 days and our Quality Control Team will work with you directly.
CAN I CANCEL OR MODIFY MY ORDER?
Our apparel and accessories are made to order. However, we try to be accommodating. Please contact us within two business days of placing your order and every effort will be made to make adjustments.
HOW CAN I CONTACT YOU?
We can be contacted by email: royaltnt.customs@gmail.com or phone: 410-934-7545 . We also respond to direct messages via Instagram. (Responses are always in the time frame of Monday-Friday 9am-5pm (this excludes holidays)).
HOW DO I PROPERLY CARE FOR MY SHIRT?
Wash and care instructions will be included with your order. For best results:
Wash shirts inside out on gentle cycle
We recommend hang drying garments (but you may also tumble dry on a low setting, inside out)
Iron inside out and never directly on the printed surface
Avoid using bleach!
Do not dry clean
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit, debit cards and PayPal using our secure payment processing system. Because we care about your privacy and safety, we do not store your credit card information.
STILL HAVE QUESTIONS?
For additional information about RoyalTNT please email us at royaltnt.customs@gmail.com or give us a call 410-934-7545.