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FREQUENTLY ASKED QUESTIONS

WHAT SIZE SHIRTS DO YOU OFFER?
Our t-shirts are unisex sizes which range from XS to 4XL for adults and 6 months to 6T for babies and children.  Check our size chart for details.    

WHAT MATERIAL ARE THE SHIRTS MADE FROM?
RoyalTNT shirts are excellent quality fabric.  Our shirts are cotton/poly blend and run true to size as listed in our size chart.  Please check our size chart for details.


WHEN WILL I RECEIVE MY ORDER?
We do not maintain inventory.  Our apparel and accessories are carefully and uniquely made to order.  Orders are processed and shipped by standard delivery within 7 to 10 business days.  Items are shipped via USPS for Standard shipping.  You will receive an email when your order has been shipped.


*Note, standard shipping as referenced here does not apply to custom orders.


WHAT IS YOUR RETURN & EXCHANGE POLICY?
Our apparel and accessories are made to order.  Please be certain to check our size chart before ordering.  However, your satisfaction is our number one concern.  If you have any questions or concerns about your order, please contact us directly within 10 days and our Quality Control Team will work with you directly.
 
CAN I CANCEL OR MODIFY MY ORDER?
Our apparel and accessories are made to order.  However, we try to be accommodating.  Please contact us within two business days of placing your order and every effort will be made to make adjustments.

HOW CAN I CONTACT YOU?
We can be contacted by email: royalty.fashiondesigns@gmail.com. We also respond to direct messages via Facebook or Instagram.

HOW DO I PROPERLY CARE FOR MY SHIRT?
Wash and care instructions will be included with your order. For best results:
    Wash shirts inside out on gentle cycle
    Allow to dry on a flat surface
    You may also tumble dry on a low setting or hang dry
    Iron inside out and never directly on the printed surface
    Avoid using bleach!
    Do not dry clean

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit, debit cards and PayPal using our secure payment processing system.  Because we care about your privacy and safety, we do not store your credit card information.

STILL HAVE QUESTIONS?
For additional information about RoyalTNT please email us at royalty.fashiondesigns@gmail.com.